(201) 782-0005 sales@galaxy.net

Trouble Ticket and Email Support

Our support staff is always there to help you with either technical questions about configuration, password issues, and even billing questions. They can help with web or mail hosting questions or help you to configure your computer settings to retrieve email. Issues and questions are usually resolved quickly on the first response. Should there be something wrong on the server that they cannot resolve, then the matter will be escalated to a supervisor or data center technician and the matter is typically resolved within hours.